Contact Information

Report a Lost or Stolen ATM/Debit MasterCard

To report a lost or stolen ATM/Debit MasterCard, please immediately call 1-800-500-1044.

If you need additional information or further assistance, please don't hesitate to let us know. Just send us an email or contact our customer service department at (409) 763-1271.

9:00 a.m. - 4:00 p.m. Monday - Thursday
9:00 a.m. - 6:00 p.m. Friday
9:00 a.m. - 12:00 p.m. Saturday

*Except for Bank Holidays

Please call ebanking at (409) 763-1271 if you are planning to leave the country for fraud protection.

Customer Assistance Line (CAL)

Toll Free Number: 1-877-771-1225

Got a question about your account after hours? Take advantage of our Customer Assistance Line (CAL).

One call to CAL lets you review your checking and savings account balances, loan payments and balance due, even rates and maturity dates on your CDs. Best of all, CAL is on call to help you 24 hours a day, 7 days a week. If you have difficulty accessing CAL or do not know your PIN, contact New Accounts or Customer Service at your local branch.

Send Us a Message

Please do not include personal, sensitive information such as account numbers or social security numbers in the message.

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Galveston Main Bank (409) 763-1271
Galveston Seawall Branch (409) 763-5252
Alvin (281) 388-5000
League City (281) 554-3265
Friendswood Bay Area (281) 648-9000
Friendswood Downtown (281) 996-4900
Pearland (281) 412-8000